Support
Our Simple Support Process
We know that IT issues can crop up, and hijack your day. We also want to provide you with fast, responsive service that is easy to engage. If you have an issue, here is how we will resolve it:
1. Call or email us. It doesn't get any simpler than that. Email down? Pick up the phone—we're here for you at one convenient number. Prefer to email? Our support team will immediately notify your primary support technician to assist you.
2. Clear communication: Whether we resolve your issue remotely, on the phone or in person, we will ensure you are well taken care of and satisfied with the result.
Start a Live Support Session
Enter the live session code on the following link. Your support engineer will provide a session code in advance. Please call 866-843-6248 prior to using this link.
To connect with a live agent, click here.
Remote Support Via Team Viewer
One of the tools that we use in order to provide you with fast, remote support is Team Viewer. This tool can be downloaded by you, when prompted by our support team, to provide us with access to your computer.
